The Power of the Personal Note

Have you ever gotten a high score in bowling or maybe it was a perfect score and the teacher wrote a little remark on the page  about your accomplishments? My question is how did it make you feel and did you share that note or score with anyone or everyone? I remember hanging  that   score on the fridge to this day and I still have some of those report cards the ones with the great messages as well as a the not so great.

My point is that it is more important than ever to reach out and touch our clients, customers and friends in a more personal way! Just recently I was in St. Louis visiting my kids and was invited to my friend Doug’s house for a BBQ engagement function for his son and future daughter-in-law. That afternoon we went shopping at Plaza Frontenac  in St. Louis.  When we walked into Neiman Marcus we were helped by a woman named Karen Gillis who was absolutely fabulous! In no time she had a beautiful present picked out which work very well for my AAA personality, but
she also showered my wife with gifts and a box of Godiva Chocolates

To say I was impressed is an understatement! I was overwhelmed by her excellent customer service and looked forward to shopping with her again! If that was not enough two weeks later back in Florida I received a personal letter in the mail addressed to me from Neiman Marcus. To my surprise it was a note from Karen thanking me for my business and giving me her personal hours
and contact information. After receiving that personal note I can tell you that Karen is the only salesperson that I will work with at that location!

Only a few weeks ago I took my mother and her boyfriend out for her birthday to the Capitol Grill in Boca Raton, Florida. When we arrived at the table it was decorated with a personal note for my mother acknowledging her birthday. Our server Isabel came to our table with glasses of champagne to toast my mom’s birthday. The meal and the service was magnificent and we left completely full and happy, but once again that is not the end to the story.

A week later I received a personal note from our server is Isabel and in it she told me how honored she was to have  been able to make my mother’s birthday special. Just like Karen from Neiman Marcus she also stated in her note that she looked forward to serving us again in the future!

Again I can tell you the next time I go to the Capitol Grill in Boca Raton Florida I’m asking for Isabel to wait on our table.

The bottom line is two great companies, well-trained employees and satisfied customers who will return again and again.

This Is the Power of the Personal Note!

 

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life “A Game Plan for Success” has been
widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders “Through Excellence in Communication and Team Building”. For more information on Rick’s speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com

 

 

 

I Am Totally Healthy I Just Have Cancer!

The moment I heard those words come out of my wife’s mouth I was totally blown away, but why should I be that was three years ago and my wife had already been battling cancer for three years!

The doctor turned and looked at my wife is if she was out of her mind, but I knew this was one of the toughest women on the planet. She knew she was in the fight of her life and that a positive attitude was the key to her success.

Personally I did not know if my wife was kidding herself or truly believed her own words.
However I have come to know that Jackie Klein Goodman is one of the toughest and most positive people on the planet. She goes and goes and keeps on challenging herself and others through the example that she sets every day!

Are you ready to keep on keeping on in this economy?

Because how you look at your life every day will determine the road you will travel.When life has you down are you grateful for all the little things, those special moments and times of reflection that will keep you in balance and take you to the next level.

I just came back from an awesome day on the 17 mile Drive with Jackie and my daughter Jamie reflecting enjoying and observing. Treasure all of life’s moments and focus on how you can appreciate every second of every day and make a difference to others!

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s book Living a Championship Life “A Game Plan for Success” has been widely acclaimed since its release.

Dr. Rick’s keynote presentations will motivate your audience and give them specific tools and systems that will get great results. Dr. Rick also works with organizations that want to Develop Great Leaders “Through Excellence in Communication and Team Building”. For more information on Dr. Rick’s speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com

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Best regards,

Dr Rick

 

Are You Focused on the 10 Percenter’s?

Are you focused on the 10 Percenter’s in your life? You know these people they are the type that would win the winning lottery ticket and still complain about paying taxes. They generally see the cup as half empty and always focus on the trivial instead of the big picture!

You know some of these people maybe even intimately. Some of them are your ex spouses or significant others, some of them are your in-laws or your brothers or sisters and some of them are your colleagues, your boss and your children.

So why do we focus on the few instead of the masses?

When I was actively practicing chiropractic I may have had 100 patients come to my office in a day and 99 of them were thrilled with the service that we provided and one would complain and leave and tell us that they would never come back again! At that time in my life I would focus and obsess about that one client who prevented me from hearing and receiving the love that my other patients were giving me.

How many of you out there have experienced the same scenario in your lives?

Today I was doing my workout in Marco Island Florida. Since there is no boardwalk to skate on things can get a little dicey on the open road even with the speed limit set at 35 mph. I decided to skate against incoming traffic in order to see the cars coming at me and for them in turn to see me. This was a perfect test for my 10 percent rule.

With two oncoming lanes which cars would kindly move over to the open lane and which ones would come directly at me. Also what would my reaction be either way? The good news is that I am happy to be alive and well to report my results and here is how it went on my eight-mile trek!

With just about 200 cars total passing and coming at me only 2 did not move our 10 Percenter’s! One happened early on so I decided to salute the drivers and give them a thumbs up in advance of our approaching each other and The Results Were AMAZING!

The driver either smiled, gave me the thumbs up back or saluted! Only two people threw their arms up in disgust and we have to figure that they are in the family of 10 Percenter’s.

The Good News is that it is currently 9:30 am on Saturday July 2, 2011 I got my workout in and made almost 200 people smile!

Have a Safe Holiday!

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life “A Game Plan for Success” has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders “Through Excellence in Communication and Team Building”. For more information on Rick’s speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com

Cesar Salad and Leadership

In Business and in our Personal lives we need to learn to laugh it’s healthy and it decreases stress! Her is a clip from the vault i hope you enjoy!

Cesar Salad and Leadership

Dr Rick

The Art of Creating A Successful Team

The quality of your office is going to be determined by the quality of the team that assists you in providing health care to your patients. There are a number of things that she can do in order to build and strengthen your health care team.

People do business with people who they like, who are like them it is important that we understand this concept. It is more important than ever before, that there is a positive chemistry among your staff members. The more your staff members enjoy working with each other, the better care your patients will receive.

So here are three things you can do right away, in order to build and create a successful team that is ready to assist you in providing health care to your patients.

1: You must have regular staff meetings. Although most people don’t like to be in meetings they’re important in order to set goals, solve problems and get everybody on the same page.

2: Design group activities that involve all staff members in a setting other than your office. Make it fun! This will not only help team members bond with each other. It should also help them bond with you

3: Constantly catch your team members doing the right thing and let them know how much you appreciate it. Then tell the rest of the staff members, what a great job that person did and be specific. Everyone wants Love, Appreciation and : Respect, if you give them those three things you will have a group of highly motivated quality staff members on your team.

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life “A Game Plan for Success” has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders “Through Excellence in Communication and Team Building”. For more information on Rick’s speaking programs Consulting Programs and Training programs contact (888) 267-6097

The Simple Secret of Success!

I believe that messages come to us from all different encounters that we have in life and yesterday was no exception! I was driving home from visiting my 89 year old grandmother who is a wealth of knowledge and wisdom in her own right when it comes to all issues regarding life and success when I decided to stop and get some fresh squeezed orange juice from Bob Roth’s famous groves in Davie Florida.

When I walked in I noticed an older man sitting on a golf cart where the samples of oranges and grapfruit sat on the table for customers to enjoy. After I purchased my orange juice I noticed the picture on the Jukebox as I walked out.The picture was of the old man was sitting on the golf cart.

It said happy 100 birthday to Al Roth!

The man was the father of the owner of the groves who had recently turned 100 and was still out there greeting customers. I needed to ask him a question that was most important to me and one that I might be able to share with my clients and friends alike.

I went over to Al and introduce myself and asked him:

 ” What did he feel was the secret to success”?

 He looked at me and said it’s very simple. He said, “you need to learn to control your subconscious mind”.

With all the books that I have read and all the speeches that I’ve delivered I have stressed the philosophy and the importance of the subconscious mind when it comes to success.

Now Al  Roth and his hundred years on the planet confirmed that I was on the right track!

Your ability to control your mind and focus your thoughts is paramount to your success in life. We never know when these little secrets or life lessons are going to come upon us, so be open and aware at all times.

You may get one of life’s greatest lessons even if it is at the local orange grove!

Joe Wilson Should Not Back down!

If Joe Wilson backs down from his opinion what can we say about the First Amendment right to freedom of speech. Now the Democratic House wants him to apologize again just to prove point. He’s already apologized to the only person that he should apologize to which is the president.

Now the angry mob wants its retribution, when will this stop? I also believe that the inflammatory statements made by ex-president Jimmy Carter will only help to inflame the existing situation. It’s time to focus on the matters of the country because that is the most important thing to all Americans.

Whoever decides to do this first will be the person that demonstrates true leadership!

 

Dr. Rick

Sen. Ted Kennedy Communication Skills Expert

 

Since returning from my trip to Cape Cod and Boston to visit the John F. Kennedy Library I started thinking to myself about all the different things that people were saying about Sen. Ted Kennedy.

One of the mantras that I heard over and over was that Ted Kennedy could work both sides of the aisle. Isn’t that just another word for communication?

The key to your success in business and in life is directly proportional to your ability to communicate effectively with the outside world and with yourself. These two areas of communication are essential to your long-term health and happiness and ultimate success.

Our communications with ourselves, otherwise known as self talk is vital for our positive career growth as well as having a major impact on our self-image. It was said that the mind does not know the difference between something imagined vividly and something that actually is real.

No matter what situation Sen. Ted Kennedy found himself in it was evident that his use of positive self talk and affirmations kept him going in the right direction.

As far as communication with his constituents, fellow senators and the public, Sen. Kennedy was a man who understood that communication is a two-way street and a lot of times it’s not what we say, but how others hear us. Just remember the tongue has no eraser.

Dr. Rick

Five Steps for Succeeding In a Difficult Economy

If you are struggling in today’s economy and are looking for ways to secure your position or are one of the thosands of people in the United States that are looking for a new job opportunity here are five basic rules to live by.

Attitude Is Everything!

The individuals that are going to succeed in this economy, must have a positive attitude regarding their employment situation. If they can have a positive attitude regarding their employment situation. There are a the vast amount of opportunities e for employment for the right person in the United States you just have to keep your focus!

Employees Need to Look for Ways to Expand Their Levels of Expertise.

The individual that broadens their skill level enhances their ability to retain their position. In addition they will notice with the new skills they have acquired their future employment opportunities will be enhanced.

Have a Game Plan for Success.

In this world, successful people all have a game plan for success with planned action steps for their achievement. This is a must if you’re to retain your job or are just looking for opportunities on the horizon. This must be a written and well thought out plan.

Persistence and Perseverance the Keys to Winning the Big Game.

Many people in this world, including world-class athletes, stopped just short of success. The importance of persistence and perseverance cannot be understated. If you’re looking to retain your job or if you’re searching for a new career.

Decide Whether or Not You’re Truly Doing What You Love to Do.

It’s been my experience that the more you do what you love to do, the more fun you will have and generally the more money you will make. This just may be a great time to make a career change and do something you’ve always wanted to do. There are more opportunities than ever before in different segments of our economy for individuals with a great attitude, an excellent set of skills, and a game plan for success that they’re willing to follow until they achieve their goals.

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life “A Game Plan for Success” has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results.

Dr. Rick is also the President of Advantage Legal Seminars one of the leading providers for online continuing legal education in the United States. For more information on Rick’s speaking programs Consulting Programs and Training programs contact (888) 267-6098 or on the web at www.DrRickGoodman.com

For information on Advantage Legal Seminars CLE programs go to www.AdvantageLegalSeminars.com